Effective Date: October 24, 2023

Privacy Policy

At ChartWise AI, we are committed to protecting the privacy and security of the data you entrust to our business intelligence tools.

Abstract visualization of secure digital data protection and encryption

1. Information We Collect

ChartWise AI collects information to provide better services to all our users. This includes:

  • User Provided Information: Account details such as name, email address ([email protected]), and payment information.
  • Connected Data Sources: Metadata from the third-party platforms you integrate with our reporting tools.
  • Usage Data: Information about how you interact with our dashboards and analytics features.

2. Data Security & GDPR Compliance

We implement industry-standard security measures including AES-256 encryption. For users in the UK and EU, we strictly adhere to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Your data is processed exclusively on secure servers located in professional data centers within the UK and EEA.

3. How We Use Your Data

The primary purpose of collecting data is to provide AI-powered predictive analytics and automated report generation. We do not sell your personal data to third parties.

4. Your Rights

You have the following rights regarding your personal information:

  • The right to access and download your data.
  • The right to rectification of inaccurate data.
  • The right to request erasure ("right to be forgotten").
  • The right to restrict or object to processing.

Need clarification?

If you have questions about our privacy practices, please contact our Data Protection Officer.

[email protected]

SW8 5EL, London, UK

Policy Summary

Looking for our Terms of Service? View terms here.